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Where do I find care instructions for my product?
Care instructions for your product can be found in the product information on
the product page. If you have further questions, do not hesitate to contact
customer service.
Is Svenskt Tenn’s whole range available online?
Svenskt Tenn’s own products, together with a carefully selected external
assortment, are available for purchase on our website. Are you looking for a
specific item made in one of our beautiful Josef Frank fabrics? Our assortment
varies with the season, which means that the products available in our fabrics
may change over time. To stay updated on new product launches, we refer you to
our newsletter and social media channels. You can subscribe to our newsletter on
the homepage.
Can I have my product gift wrapped when I shop online?
Yes. It's optional in the checkout. Svenskt Tenn has a broad assortment of
products in various sizes. For most of the items, our e-commerce offers a gift
wrapping service. If gift wrapping is unavailable for the product you have
chosen, it is due to environmental and logistic reasons. We do not wrap
Christmas or Easter decorations.
What are the opening hours for Svenskt Tenn?
Store & Concierge
Monday – Friday: 10:00am – 6:00 pm.
Saturday: 10:00 am – 5:00 pm.
Sunday: 11:00 am – 4:00 pm.
You are welcome to contact Svenskt Tenn’s Customer Service for questions,
orders, or personal advice regarding product selection. You can chat with us
directly when the chat icon is shown as active — you’ll find the icon on the
homepage under the support section.
The chat is open Monday to Friday from 10:00 am to 6:00 pm (CET). You can also
email info@svenskttenn.se or call +46 (0)8-670 16 00. We aim to answer all
emails within 24 hours.
Read more about irregular opening hours here.