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The shipping cost varies depending on the product. You can view the estimated shipping cost directly on the product page or in the checkout once you have added the item to your shopping cart. For shipping prices when purchasing in Svenskt Tenn’s store on Strandvägen in Stockholm, or when placing an order through Customer Service, please contact us at +46 (0)8-670 16 00.

Delivery time within Sweden for items in stock is 1–3 business days. Delivery time within the EU for items in stock is 5–7 business days. Delivery time to the rest of the world for items in stock is 7–10 business days. For custom made, Svenskt Tenn will notify you of the delivery time by email after your order has been placed.

Yes. It's optional in the checkout. Svenskt Tenn has a broad assortment of products in various sizes. For most of the items, our e-commerce offers a gift wrapping service. If gift wrapping is unavailable for the product you have chosen, it is due to environmental and logistic reasons. We do not wrap Christmas or Easter decorations.

You can track your package by using the tracking number you received in the delivery notification. If you have chosen in-store pick up, a notification will be sent to your phone as soon as your order is ready for pickup.

Unfortunately, you cannot change an already placed order. Please contact Svenskt Tenn's Customer Service if you have any questions about your order or about other products in the range. The chat is open Monday – Friday 10:00am to 6:00pm. You can also send an email to info@svenskttenn.se or call +46 (8) 670 16 00.

It is possible. At checkout, in step 2, you will enter your billing address. After that, you can uncheck the box “Shipping and billing address are the same” to provide a different shipping address. If you would like the recipient to receive delivery information, we recommend that you enter the recipient’s email address and phone number.

It is possible. At checkout, in step 2, you will enter your billing address. You can then uncheck the box “Shipping and billing address are the same” to provide a different shipping address. Select the country you wish the order to be shipped to, and then fill in the remaining details. If you would like the recipient to receive delivery information, we recommend entering the recipient’s email address and phone number. Please note: if your order is being shipped outside the EU, import duties and local taxes will be added upon delivery. These charges are handled entirely by local authorities and the shipping company and are beyond Svenskt Tenn’s control. If you wish to prevent the recipient from having to pay these charges, we recommend that you contact the shipping company as soon as you have received the shipment ID. For more detailed information regarding customs fees, please contact Svenskt Tenn’s Customer Service.

Unfortunately, it is not possible to change or add an item to an order that has already been placed. If you wish to purchase additional items, we kindly ask you to place a new order for them. Please contact Svenskt Tenn's Customer Service if you have any questions about your order or about other products in the range. The chat is open Monday – Friday 10:00am to 6:00pm. You can also send an email to info@svenskttenn.se or call +46 (8) 670 16 00.

On our business page, you can register an account and shop on behalf of your company. If you have previously created an account on Svenskt Tenn’s regular website using the same email address, please note that you will need to delete that account before creating a business account on the business page.